Contact
We can help you find the right next step.
For a parcel-specific question, contact the parcel centre that registered or is expected to receive your package.
Students
Keep your tracking number ready and contact the campus parcel centre if a parcel is missing, not ready or cannot be collected.
Staff
Use your approved staff workflow and internal support process for account, storage or handover issues. Do not include passwords or QR tokens in support messages.
Service information
Mail2Go does not publish a personal support address or promise a response time here. The centre operating the service should provide its own verified contact route.
Need help? Contact the parcel centre.